Bespoke integrations
Your website... connected
Your CRM, your donation platform, your ticketing system. When your website talks to your other systems, your team spends less time on manual data entry and more time on the work that matters. We build the connections that make that possible.
How the process works
Four stages. Data requirements and architecture come first, before anything is built, which is what makes integrations reliable rather than fragile.
We start by mapping your existing systems: what you have, what you need them to do, and what data needs to flow between them. This stage identifies the right approach for each integration and surfaces any technical constraints before they become problems.
With your systems understood, we design the data architecture. What triggers what, which fields map to which, how authentication is handled, and how errors are caught and managed. This stage produces a clear specification before a line of code is written.
We build and test each integration in a staging environment, using real data structures from your connected platforms. Every edge case is accounted for. Every data flow is verified. Nothing goes live until it behaves exactly as specified.
Integrations are deployed, monitored, and documented. Your team is trained on how the connected systems behave and what to do if something needs attention. We stay available for the period after go-live to handle anything that surfaces in the real world.
Featured
projects
What we offer
CRM, donation, and ticketing integrations, built to work reliably.
Bespoke integration work at Subism covers CRM connections including Salesforce, Microsoft 365, Zoho and HubSpot; donation and fundraising platform integrations including FundraiseUp, Donorfy and Beacon CRM; ticketing systems; email marketing platform connections; membership and subscription system integrations; and data sync between multiple third-party systems.
We work with both Craft CMS and Webflow, and can build integrations into an existing website as well as new builds.
Who it's for
You probably need this if any of this sounds familiar.
Your team manually exports data from your website and imports it into your CRM after every campaign. Your donation platform and your website are completely separate, so you have no visibility of donor behaviour on the site before they give. Your ticketing system does not sync with your website, so your team updates availability manually. You are migrating to a new CRM and need your website to connect with it. You have data in three or four places and no single view of your supporters or ticket-buyers.
We work with charities, non-profits, events organisations, and festivals. The integration challenges in these sectors are specific and we understand them.
Why it matters
Manual data entry is not just inefficient. It is a risk.
Every time data is moved by hand, there is an opportunity for it to be incomplete, inconsistent, or simply wrong. A supporter who gives three times appears in your CRM once. A ticket buyer's preferences are never captured. A fundraising total is out of date by the time your team has time to update it.
Integrations remove that risk. When your systems are connected, data moves automatically, in real time, and your team sees an accurate picture without doing anything extra. For charities managing donor relationships and for events teams managing hundreds or thousands of ticket-buyers, that accuracy is the difference between a system that helps you and one that creates work.
Need an integration?
Here's a selection of systems we've integrated with. Need something else? Let's have a chat.
Why choose Subism for bespoke integrations?
Integration work is only as good as the people who understand both sides of the connection. Here is what we bring to it.
Most integration specialists work on the connection in isolation. Because we design and build websites on Craft CMS and Webflow, we can architect the integration as part of the site from the start, not bolt it on afterwards. The result is cleaner, more reliable, and easier to maintain.
Beacon CRM, Donorfy, FundraiseUp, Zoho, Hubspot, Eventbrite - we've these are platforms we have encountered many times. We work with charities and events organisations regularly and understand the specific APIs, data structures, and quirks of the systems your sector runs on.
APIs change. Platform providers update their systems. What worked at launch needs to keep working twelve months later. We offer ongoing support to keep your integrations up to date and to handle changes on either side of the connection before they cause problems.
Subism worked closely with our team on complex areas of CRM and Craft CMS integration. They are a really approachable and friendly team of experts - highly recommended!
Questions about
Integrations
What systems can you integrate with?
We work with a wide range of CRMs, donation platforms, ticketing systems, email marketing tools, and membership platforms. On the CRM side, this includes Salesforce, FundraiseUp, Donorfy, and HubSpot. For fundraising and donations, we work with JustGiving, FundraiseUp, Beacon CRM, and Stripe. For ticketing, we can work with Eventbrite, Spektrix and others. If you use a system not on this list, get in touch. If it has a documented API, we can almost certainly connect to it.
Can you integrate with our existing website, or does it need to be rebuilt?
We can build integrations into existing websites as well as new builds. The feasibility depends on how the existing site was built and whether it allows for the kind of custom development an integration requires. We will assess your current setup and give you an honest answer on what is possible before any work begins.
How long does an integration project take?
This is one of the most common ways integrations break, and it is why ongoing maintenance matters. We monitor our integrations and act when platform providers make changes that affect them. Clients on support retainers get this covered as standard. If you are not on a retainer, we will flag changes we become aware of and advise on what needs updating.
What happens when the third-party platform updates its API?
Data security is a significant consideration, particularly for charities handling supporter or donor data. We follow best practice throughout: secure authentication, encrypted data transfer, minimal data exposure, and thorough logging. Where integrations involve personal data, we work in line with GDPR requirements and can advise on data handling responsibilities. We will raise any security considerations during the mapping stage, before anything is built.
How do you handle data security in integrations?
Data security is a significant consideration, particularly for charities handling supporter or donor data. We follow best practice throughout: secure authentication, encrypted data transfer, minimal data exposure, and thorough logging. Where integrations involve personal data, we work in line with GDPR requirements and can advise on data handling responsibilities. We will raise any security considerations during the mapping stage, before anything is built.
Can you connect multiple systems to each other, not just to our website?
Yes. Some projects involve connecting two or more third-party platforms directly, or creating a data flow that passes through multiple systems. We have experience building multi-directional data pipelines and can design an architecture that handles more complex scenarios. The mapping stage is particularly important for these projects, and we invest time in getting it right before any development begins.